Acceptance and Confirmation of your booking is subject to the following conditions:

1. Booking Deposit: A non-refundable booking deposit of EUR150.00 per holiday home per week, or per weekend rental is required. A handling fee of EUR10 Euro per booking also applies.This handling fee is inclusive of the price quoted for On-Line bookings and is an additional charge for all other bookings.Payment of the booking deposit and handling fee is required within 5 workings days of booking. No invoice or letter of confirmation can be dispatched to you until all deposits have been received.

2. Balance of Payment: Full payment of holiday home rental must be made to us, no later than six weeks prior to the rental commencement date. Upon receipt of the balance due, clients will receive arrival instructions. Late payments may result in the holiday Home booking(s) being cancelled without advance client notification.

3. Cancellation by Customer: In the event that you wish to cancel your holiday home reservation, the following charges will apply:
On all reservations: Booking deposit is withheld
6-2 weeks before date of arrival - 50% of rental.
Less than 2 weeks before arrival date - 100%.
We Strongly advise that clients take out Travel Insurance to cover any costs associated with having to cancel a holiday

4. Utility Charges: Heat and electricity are extra charges and are normally based on set daily rates depending upon the time of year. These are normally payable together with your balance payment. At some locations they are based on a meter reading done on site and payable on departure.

5. Security Deposit: A refundable security deposit of €150 must be paid on arrival. We reserve the right to charge an increased security deposit at certain times of the year or certain types of bookings which will be notified to you prior to arrival. The deposit will be refunded within 7 days of departure once the supervisor is satisfied that the terms and conditions of rental have been compiled with. Failure to leave the accommodation in a clean and tidy condition may result in the loss of all or part of the security deposit. When a rental is for longer than one week, cleaning of the house during rental must be requested from the on-site manager and a fee may apply.

For Group Bookings ( 2 houses or more) - a EUR150 refundable security deposit per house booked has to be paid prior to arrival to our central reservation office in Dublin. This will be refunded within 5 days of departure by our central reservation office once the local Supervisor has confirmed to us that the houses booked were left in an acceptable condition.

6. Arrival and Departure Times: Specific arrival and departure times are outlined on the direction sheet. These times must be strictly adhered to.

7. Right To Decline: Trident Holiday Homes reserves the right to refuse, alter or cancel a booking, even after receipt of final payment. In addition, the company is relived of all liability should reserved accommodation not be available due to circumstances beyond our control. In such an instance, alternative arrangements will be made in similar accommodation, or a full refund will be offered. However, no refund or liability will apply to a situation where a client is requested to vacate, or leaves of their own accord, prior to the expiration of the booking .

8. Behaviour: Trident Holiday Homes reserves the right to terminate this contract if the behaviour or conduct of the Consumer either prior to or during a holiday is likely to endanger the safety or well being of other consumers in the party or that of the consumer himself.

9. Accommodation Capacity: For Insurance reasons, the total number of clients staying in each holiday home must not exceed the maximum capacity.

10. Pets: Pets are only allowed in holiday homes that specifically state that pets are allowed on our brochure and the extra cost is €20 Euro which is paid to the supervisor on arrival.

11. Liability: Trident holiday Homes, its employees or agents shall not be liable for any damages, loss, or personal injury which may be sustained by persons or property at any time during the reserved stay.

12. Complaints: In the unlikely event of a compliant, it should be brought to the attention of the site-manager immediately. Failing a satisfactory solution, you should contact Trident Holiday Homes and a written compliant should be logged within 14 days of departure.

13. Default by the customer: The consumer is obliged to ensure that all documentation and details issued to you by Trident Holiday Homes are correct. In an unlikely event that you do not agree with the documentation, it must be brought to our attention immediately.

14. Bed Linen and Towels: Bed linen is supplied free of charge in all of our properties. Towels may be subject to a rental charge if required. When a holiday Home is being rented for more than one week, you may liaise directly with the site manager if fresh bed linen/towels are required. A nominal fee may be required with for these extra services.

15. Special Requests: Requests for specific houses, cots, highchairs, camp beds, etc. must be made at time of reservation and whilst we will endeavor to meet all special requests, they cannot be guaranteed.

16. Disabled Persons: It shall be the consumer’s responsibility to disclose, prior to booking, to Trident Holiday Homes any physical or mental condition of a member of his party which may be relevant. Trident Holiday Homes reserves the right to decline or provide a holiday for a disabled person where in our mind, the holiday home would be inconsistent with the special needs of a disabled person.

17. Late Arrivals: Failure to notify the on-site manager of a late arrival may result in your reservation being cancelled

18. Trident Holiday Homes does not accept bookings from groups of parties under the age of 25, unless otherwise agreed in writing. We reserve the right to refuse to check-in such groups and will not refund any monies paid in advance in the event of non-disclosure of the age of the occupants

19. All Bookings subject to availability and written/email confirmation.

20. OnLine Bookings: In the event your booking was made on our website ( www.tridentholidayhomes.ie /www.thh.ie ) please note the email you receive on booking is not a final booking invoice. We reserve the right to decline such bookings up until we issue a final written invoice.